DGS Audiology, Inc.
2149 Electric Road, SW, Suite 8
Roanoke VA 24018

DGS Audiology is a full-service provider for your hearing health care needs. We are committed to providing appropriate hearing services and hearing protection for everyone. This includes such services as comprehensive Audiological evaluations, a full range of digital, programmable and analog hearing aids. For more information about DGS Audiology please visit our web site at www.dgsaudiology.net 

Darlene G. Saunders
M.S., CCC-A, FAAA, Clinical Audiologist
Tinnitus Specialist, LLC

We have many different styles of hearing aids, including those worn completely in the canal (ITE) and behind the ear (BTE). By Virginia law, all new hearing aids are warranted, and have a 30-day adjustment period. We provide expert fitting to ensure your maximum comfort.

We stock Assisted Listening Devices (ALDs). ALDs are amplification instruments that are designed to be helpful in specific, but not all listening situations. For instance, there are ALDs that specifically amplify the TV, the telephone, that amplify in theaters, places of worship and that amplify public speakers. Hearing Aids, which also amplify sound are instruments that can be used in all listening situations. Examples of the ALD's we can order include cordless, amplified telephones, amplified alarm clocks and wireless listening systems for television. We are committed to helping the hearing-impaired achieve better communication.

Tinnitus (Ringing in the Ear)
The Tinnitus Practitioners Association is a nationwide professional health organization dedicated to eliminating tinnitus and hyperacusis as a health problem by preventing tinnitus and hyperacusis, improving lives, and diminishing suffering from tinnitus and hyperacusis, through research, education, advocacy, and practice.

Tinnitus - Perception of sound in the absence of external sound

Hyperacusis - Abnormal sound sensitivity

Tinnitus is not a disease; it is a common auditory condition.  It can be a constant ringing, hissing, roaring, whistling, or any other distressing sound in your ears or head.  Tinnitus is real, not imaginary. If you can relate to this, you are not alone.  About 50 million Americans, or 15% of the population, experience tinnitus to the extent that it significantly affects their lives interfering with sleep, work or social interaction and 2 million Americans are disabled from it.  Patients often report feeling anxious with no escape from this "unending noise."
Currently there is no "cure" for tinnitus; however, research indicates that individualized treatment administered by a tinnitus specialist can help you to reduce the perception of tinnitus and to manage the negative effects that it often has on your life.

The Tinnitus Practitioners Association (TPA) awards the Certificate of Competency in Tinnitus and Hyperacusis Care to audiologists who have demonstrated exceptional knowledge and skill in the evaluation and management of the tinnitus and hyperacusis patient.
You can be assured that these professionals, with master or doctorate levels degrees in Audiology, have the qualifications, expertise and experience to exclude medical hearing disorders, identify factors which contribute to the tinnitus, and, implement an individually developed treatment plan.

What makes our practice different and unique?
Our Complete Hearing Health Care Program!

We believe that we are helping you to hear life, so that you can enjoy life more. We do not try to sell the most expensive hearing aid on the market, yet we do strive to sell you what you need, so that you will be happy with your purchase along with a guarantee of a special service called Complete Hearing Health Care (CHHC). This program provides a complete range of services at no additional cost to you to insure care and maintenance of your hearing health for years to come!

CHHC includes free batteries, cleanings, adjustments and more for 3 years. This program is perhaps the most comprehensive hearing health care coverage plan on the market today. We want to make sure you are hearing the best you can at all times! Regular maintenance is very important to a well-functioning hearing aid. So, with your purchases, you receive the following:

- Quarterly cleanings and in-house repairs
- Batteries provided for 3 years
- Yearly audiometric screenings

All available at the time of purchase of new insurtments or CHHC can be purchased seperately on current hearing aids, excluding the first year loss and damange and first year repair warranty.

We offer CareCredit because we are committed to your hearing health. CareCredit is a convenient, low minimum monthly payment program specifically designed to pay for healthcare. CareCredit, the leader in patient financing, has made it easy for more than 4 millon patients nationwide to get care. For fees from $300 to $10,000, upon request and approval, CareCredit has a variety of low minimum monthly payment plans so you can get the hearing technology you need - today.

Many people have questions about why digital hearing aids sound more natural. Digital hearing aid technology can accomplish amazing things with the sounds you hear because they are designed to copy the system that has worked well for thousands of years - your inner ear. Like auditory hair cells in your natural ear, digital hearing aids can also divide frequency sounds which improves your hearing in a noisy listening environment. An advanced microchip seperates speech and noise signals applying gain only to speech-like sounds providing a more comfortable communication experience. They are programmed to adapt automatically to changing sound levels allowing a better speech intelligibility even in noisy situations. This special feature helps you hear quiet sounds and protects against uncomfortable, loud noise. The result is a superior sound that automatically amplifes soft sounds and maintains louder sounds at more comfortable levels, as well as improves better hearing in noise.

We also make an impression of your ear for fitting custom ear molds and hearing aids. Custom ear molds are designed to protect hearing for all commerical, industrial and recreational hazards, such as power tools, hunting, etc.

We service and repair all major brands including Belton and Miracle Ear. We offer batteries and supplies for hearing aids. We strive for quick-turnaround time and in some cases, same-day services and loaner hearing aids.

We are proud to provide a special service for our senior citizen patients and other individuals who cannot come to our office. Upon request, we will make service visits to nursing homes, retirement centers and even in the home. Now you will not have to leave your home to receive excellent hearing care.

We participate in many major insurance plans, some of them include:

Aetna Anthem  Cigna  
Medicare   BCBS United Health Care  Medicaid 

If your insurance is a PPO or Anthem, no referral is required to file for your testing. If your insurance is a HMO or MEDICARE, it is required to have a doctors order to file insurance for testing. (Please contact MacKenzie at the office, and we will call your family physican to obtain your doctors order.)

We participate in 3rd party insurances such as:

A.hearingaid Hear PO Tru Hearing
American Hearing Benefits Hearing Planet   and many more! 

Phone Number
(540) 774-5060
Email Address(es)
Date Established
Hours of Operation
Mon – Wed 8:30am – 5:00pm Lunch from 12:00pm – 1:00pm Tuesday afternoons & Thursday’s all day – Nursing Home Day Friday 8:30am – 12:30pm
2149 Electric Road, SW, Suite 8
Roanoke VA 24018
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